Why should I hire you to photograph my property, instead of doing it myself?

Many smartphones take excellent photos. However, even the latest smartphone is lacking, due to the absence of a wide angle lens and limited exposure control. In order to capture every room in its best light, multiple exposures (High Dynamic Ranges) of each shot are required. I use a Canon DSLR 

camera, a tripod, a remote shutter release, a wide angle lens, and professional (real-estate specific) editing software to produce bright, balanced, high-quality images that stand apart on listing sites. It’s Homefly's professional, comprehensive process that truly makes the difference!

If you’re hesitant to outsource because of the cost, keep in mind that listings that have higher quality photos statistically result in higher asking prices. Besides increasing the chances of your current listing being sold, when you hire a professional photographer, you have better odds of receiving new listings, which can increase your sales. By using professional photos, you can appear more valuable to clients. This can give you justification for your commission because it shows sellers that their homes can be marketed to look beautiful, resulting in sales.

How  much notice do you need to book a session?

Ideally, for day time photo shoots, 3-4 days notice should be provided in order to get your preferred date and time.  I can ocassionally acomodate last minute requests, but it is best not to rely on that. The more notice you can provide the better.

What areas do you serve?

My primary service area is Northwest Indiana. I also service Chicago's south-suburbs and southwest Michigan.  A $25 transportation fee is applied per every 25 miles outside the 46385 zip code.

How long does a photo shoot last?

A residential session takes about 60-90 minutes for a 3,000-square-foot home.

Commercial and hospitality projects will be quoted on case by case reservation.

How long does it take to get my session link?

Photo sessions include a 24 hour turnaround. I also offer a same day rush service for an additional fee.

Video sessions and virtual services average a 72 hour turnaround, depending on scope of project.

How can I ensure my listing is "portrait ready" and my session runs as efficiently as possible?

The neater and cleaner a home or business is, the better it will photograph. Always encourage a professional cleaning the day prior to your shoot. To help you best prepare for a photography session, I have prepared a check list that you can share with sellers to ensure they get the best images possible. Read the home prep check list online or download a PDF copy here​.  

It's important that agents arrive to the shoot at least 15 minutes prior to their appointment time to ensure that all boxes are checked, all lights are turned on throughout the home, and last minute details are given attention.

 

As an agent or owner, I encourage you to stay for the session, but it is not required. An extra set of hands is helpful for (light) staging on the fly. It is also beneficial for me to know what specific features you'd like highlighted for your listing.

Because I pre book multiple sessions back to back, late notice schedule changes impact a chain of clientele, and will therefore result in additional fees and/or cancelations to your session. To avoid penalty costs and rescheduling hasslesit's most important to have your property open and photo-ready promptly at the time you set your appointment for.  

What are your payment options/policies?

Since I prefer to spend my work time solely focused on creating visual content (rather than invoicing 

and collections), I choose to keep my payment procedures simple. Therefore, I ask that clients 

order/pay for their package upfront via Homefly.com's online cart. Your paid order reserves your slot 

on my calendar, as well as a 100% satisfaction guarantee on products and services.


*All payments are fully (and promptly) refundable upon 12 hour cancellations.  

*Cancelations within 12 hours of the set appointment, or if I arrive on site and the home is not ready for the shoot, or if the property is not accessible, a cancellation fee of $50 will be retained. 

What if the weather is bad the day of my shoot?

If the weather is bad on the day of your scheduled shoot, we can move forward with interior shots and reschedule exteriors for the next available open shoot date.  If you choose to proceed with the full session as scheduled, regardless of the weather, please understand that the listed base pricing does not include editing/virtually enhancing skies (*this would be an add-on service), and the standard guarantee will no longer apply. 

Do I own the copyright to my images once I have paid?

As a standard in the photography industry, the photographer retains copyright on all images. You purchase a single use, non-transferable image license for the purpose of marketing the property. That image license is good for the duration of your listing and expires once the listing is sold, canceled or reassigned to another agent. Any usage of the photos by a third party including another agent or builder is prohibited unless approved in writing. Clients wishing to use select photographs for ongoing use to market their business may purchase a separate usage license. See a sample licensing agreement here.

 © 2020 Cheryl Stoner | Valparaiso, IN